Mistakenly, You bought airtime from Mtn through your Mobile Money wallet, and you ended up buying more than the expected amount you had wanted to purchase. It would be best if you had ways to convert the airtime as money in your MoMo wallet, then this article will guide you on how to reverse mtn airtime to mobile money in Ghana because I will give you the complete process.
Mtn has put in place new rules for their customers to be able to do a U-turn into their Mobile Money wallet.
According to Mtn, customers can now reverse mtn airtime to mobile money in Ghana into their MoMo account. Further, the minimum amount you can change should be at least GHS 10.00.
MTN Mobile Money Airtime Reversal Terms and Conditions
- Reversals cover only airtime purchased from a MoMo subscriber’s wallet
- The subscriber initiates reversals from their wallets.
- You cannot reverse airtime purchases made through an agent or merchant.
- The minimum airtime to be changed is GHS 10. Transactions below GHS 10 cannot be reversed.
- They do not allow partial reversals. Before we can effect a setback, the subscriber must ensure they have the total value of the airtime purchased and the available bonus amount.
- Mtn cannot reverse the transaction if the customer has used some part of the bonus or prominent airtime. The customer has the opportunity to top up to ensure that the full amount is available to reverse.
- The sender of the Airtime needs to contact the receiver to approve the reversal after initiating the reversal.
- You can only perform an airtime reversal within 72 hours of the transaction.
- After 72 hours of purchase, we cannot process any setback.
- Mtn will notify both the sender and receiver upon completion of the reversal.
Before you begin the process, you can also read how to reverse mtn mobile money transactions In 2023.
How To Reverse Mtn Airtime To Mobile Money In Ghana
1. Dial *170# on your phone
2. Enter 6 for the wallet
3. Enter 7 for Airtime Reversal.
4. Enter 1 or 2 depending on the number you are reversing the airtime on.
5. Enter 1 to Confirm the Airtime Reversal.
6. Mtn will send a pop-up message to you to approve the reversal.
7. Mtn will send an SMS to confirm the reversal after you approve it.
Conclusion How To Convert Airtime To Mobile Money In Ghana
If you follow the above steps carefully, you can reverse your airtime without any difficulties. Additionally, you can apply the above guide if you mistakenly send airtime instead of money to someone. If you find the above information helpful, kindly share it with your friends and loved ones.